Shipping policy
Shipping Policy – Nay’s Creations
Thank you for shopping with Nay’s Creations! Each piece is handcrafted with love and spiritual inspiration. Below is everything you need to know about our shipping process, including carriers, delivery timeframes, and what to expect after placing your order.
Processing Time
Before your order ships, it must be created, packaged, and prepared for delivery.
-
Current processing time: 1–3 weeks
-
This time frame does not include shipping time
-
Processing begins after your order is placed and payment is received
-
Custom orders or high-volume times (like holidays) may extend this period
If you need your item urgently, please contact us before ordering to discuss expedited options.
Shipping Carriers
We ship using the following trusted carriers:
-
USPS (United States Postal Service)
-
UPS (United Parcel Service)
Shipping method is selected at checkout and may vary depending on your location and delivery needs.
Domestic Shipping (Within the U.S.)
| Carrier | Service | Estimated Delivery Time |
|---|---|---|
| USPS | First-Class Mail | 2–5 business days |
| USPS | Priority Mail | 1–3 business days |
| UPS | Ground | 1–5 business days |
| UPS | 2nd Day Air / Expedited | 2 business days |
International Shipping
| Carrier | Service | Estimated Delivery Time |
|---|---|---|
| USPS | First-Class International | 7–21 business days (varies by country) |
| USPS | Priority Mail International | 6–10 business days |
| UPS | Worldwide Expedited | 3–7 business days |
Note: Delivery times may vary based on customs processing, international location, and local delivery services. Import duties and taxes are the responsibility of the customer.
Shipping Time vs. Processing Time
To clarify:
-
Processing Time = Time to handmake and package your order (1–3 weeks)
-
Shipping Time = Time in transit after your order is shipped (varies by method & destination)
Example:
If your order takes 2 weeks to process and you choose USPS Priority (1–3 days), your total wait time is approximately 2 weeks + 1–3 days.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package directly on the USPS or UPS website.
Lost or Delayed Packages
We are not responsible for shipping delays, lost, or stolen packages once they leave our hands. However, we’ll do our best to assist you in filing a claim or locating your package.
Please ensure your shipping address is correct at checkout to avoid delivery issues.
Questions?
We're here to help! Email us at nayscreations003@gmail.com or reach out through the Contact Page with any questions about your order or shipping options.